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TERMS OF SERVICE

TERMS OF SERVICE
Welcome to www.heatbam.com (hereinafter referred to as the “Website”). Please read the following Terms of Service (hereinafter referred to as the “Terms”) carefully before using this Website and its services. By accessing or using this Website, you accept these Terms. If you do not agree to these Terms, please do not use this Website.

  1. Definitions
    ●”We” or “Our”: refers to www.heatbam.com, the website and its operators.
    ●”You” or “Your”: refers to the user or customer who accesses and uses this Website.
    ●”Product”: refers to the compostable dental floss sticks or other related products sold by us on this Website.
  2. Provision of Services
    This Website provides online purchase of compostable dental floss sticks (plastic-free) and related products. We are committed to providing high-quality products and excellent customer service.
  3. Orders
    ●All ​​orders must be submitted through the online shopping system on our website. Order acceptance is subject to our sending a confirmation email.
    ●We reserve the right to refuse to process an order based on actual circumstances, including but not limited to the product being sold out, the price being wrong, or the payment being unable to be processed.
  4. Prices and Payment
    ●All ​​product prices are in British Pounds (GBP) and include VAT (if applicable).
    ●We accept a variety of payment methods and you can choose the payment method that suits you at checkout.
  5. Shipping and Delivery
    ●We will process and ship your order as soon as possible. The specific delivery time depends on your address and the shipping method you choose.
    ●Risk and title are transferred to you when the product is shipped.
  6. Return and Exchange Policy
    Please refer to the Return and Exchange Terms on our website for detailed information on product returns and exchanges.
  7. User Account
    ●You may choose to create a user account on this website to quickly check out and track your orders. If you choose to create an account, you agree to provide accurate and complete information and keep it updated.
    ●You are responsible for protecting your account information, including passwords, and you are fully responsible for your account activity. If you discover any unauthorized activity, please contact us immediately.
  8. Intellectual Property
    All content on this website, including but not limited to text, images, trademarks and designs, is the property of www.heatbam.com or its licensors and is protected by relevant intellectual property laws. You may not copy, modify or use any content on this website without our written permission.
  9. Disclaimer
    ●This website and its services are provided on an “as is” basis without warranty of any kind, either express or implied. We do not guarantee that this website will be uninterrupted, timely, secure or error-free.
    ●www.heatbam.com shall not be liable for any direct, indirect, incidental, special or consequential damages arising from the use of this website.
  10. Applicable Law and Dispute Resolution
    These terms shall be governed by English law. Any dispute arising out of these terms or your use of this website shall be submitted to the courts of England for resolution.
  11. Modification of Terms
    We may update these terms at any time. All modifications will be posted on this page and notified to you in due course. Please check these terms regularly to be aware of any changes.
  12. Contact Us
    If you have any questions about these terms or the use of this website, please contact us at the following:
    ●Email: cleardawn@heatbam.com

Thank you for visiting www.heatbam.com, and we look forward to providing you with quality products and services!